At LAFZ Jewellery, your privacy and trust matter to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website or place an order.

By using our website, you agree to the practices described below.

1. What Information We Collect

When you browse or shop on our website, we may collect the following information:

1. Personal details: such as your name, email address, phone number, and shipping address.
2. Order and payment information: including billing details and transaction history.
3. Device & browsing info: like your IP address, browser type, and pages visited.
   

🛡️ We only collect the information necessary to process your order and improve your shopping experience.

2. How We Use Your Information

We use your information to:

1. Process and deliver your orders
   
   
2. Provide customer support
   
   
3. Communicate order updates via email or WhatsApp
   
   
4. Improve our website and services
   
   
5. Prevent fraud and ensure website security
   
   
6. Send marketing messages (only if you opt-in)

3. Sharing Your Information

Your personal data is never sold. We may share it with:

• Trusted partners: such as payment gateways, delivery partners, and Shopify (our eCommerce platform).
• Legal authorities: only if required by law.

All third parties we work with are committed to protecting your data.

4. How We Protect Your Data

We take strong technical and organizational measures to secure your personal data:

1. Encrypted payment gateways
   
   
2. Secure servers and firewalls
   
   
3. Limited access to authorized team members only

Your security is our responsibility, and we treat your information with care.

5. Cookies and Browsing

Our website uses cookies to enhance your browsing experience and understand customer preferences. These small files help us remember your cart, save login details, and track site performance.

You can choose to disable cookies in your browser settings, though some features may not work as intended.

6. Your Rights

As a valued customer, you can:

1. Request access to the personal data we hold about you
   
   
2. Ask us to correct or delete your information
   
   
3. Unsubscribe from marketing emails anytime
   

To exercise your rights, contact us at📧 lafzjewellery@gmail.com

7. Children's Privacy

We do not knowingly collect information from children under 13. If you believe a child has submitted personal information to us, please contact us and we will remove it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date. Continued use of the website after updates means you accept the revised policy.

Last updated: December 2025

9. Contact Us

If you have questions or concerns about your privacy or this policy, reach out to us:

📧 Email us: lafzjewellery@gmail.com
📱 WhatsApp :+923047009944
🕐 Working Hours: Monday to Friday | 9AM-5PM Support